ANTARTE is responsible for all content available on its website, except for those duly identified. ANTARTE works to ensure that all information presented is free from any error, however, in the event of an error, we will try to correct it as soon as possible.
We also draw your attention to the fact that the colors displayed on your screen may not correspond exactly to the final product, as they depend on the settings of the device itself.
COPYRIGHT
Images and other information relating to ANTARTE products on this website may be freely disseminated, as long as their origin is duly noted and all copyright rights of the products owned by the brand are respected.
CONFIDENTIALITY
Contacts and other personal information are provided to ANTARTE by them, which can be processed automatically or manually by computer.
The personal data collected is necessary in the ordering process and delivery of goods to the customer's home or for the dissemination of the brand's newsletter and campaigns, but will never be passed on to third parties.
PREAMBLE
The offers in our online store are made by ANTARTE.
IDENTIFICATION
ROCHA & RAFAEL INTERIORES S.A.
Av. Da Zona Industrial 222
4585-303 Rebordosa – Paredes – Portugal
Telephone: 00351 912 759 265 (call to national mobile network)
Email: antarte@antarte.pt
1 – END OF SALE
The offers proposed in this online store will be valid while the related products are online and while the product is in stock.
2 – ORDER FORMALIZATION
Any order form signed by the customer by clicking on 'confirm order' will constitute an irrevocable commitment that must only be questioned in the cases listed in these General Terms and Conditions of Sale.
3 – ORDER CONFIRMATION
The contract will only become effective after an order confirmation made by ANTARTE.
The customer will receive an acknowledgment of receipt by email to confirm the order including all elements, such as the list of products ordered, price, delivery date and shipping costs.
ANTARTE reserves the right not to confirm the order for any reason whatsoever, in particular related to the rules for purchasing products or any problem relating to the order received.
4 – PRICE – INVOICE
Prices are indicated in Euros. The price set at the time of purchase does not include delivery costs, which are an extra. These costs will be indicated when confirming the order.
For delivery within the EU, prices include VAT applicable at the time of purchase. VAT is included in the price. Neither customs costs nor VAT should be charged when delivering within the EU. Any variation in the applicable VAT rate may affect the selling price of the product in the catalogue.
In the event of delivery outside the EU, the customer will have to pay customs duties, VAT or any other fee relating to the import of products within the country of delivery. The customer is also responsible for the related formalities except in other specified cases. The customer is solely responsible for checking in which cases the ordered products comply with the applicable legislation within the country of delivery.
The invoice will be issued by ANTARTE. The customer must indicate the address to which the invoice must be sent.
5 – PAYMENT
The price is calculated when placing the order. The customer undertakes to pay the total price of the products (product price plus delivery costs) as stipulated and equally pay, or arrange for someone to pay customs costs, VAT or any other fee related to the import of the product for them. in the country of delivery, directly to the customs officer. The customer must pay for their order:
With Klarna, Paypal, Bank Card, Apple Pay, Google Pay, ATM Reference or MBway.
6 – REGISTRATION AND PROTECTION OF PERSONAL DATA
When registering to use this website, the Customer will be asked to create a password. The Customer must keep it strictly confidential, not revealing it or sharing it with third parties. The Customer is fully and exclusively responsible for the use of their password as well as any orders placed using it, even without their knowledge.
In the case of registered Customers, the necessary elements will be collected to carry out the entire online commercial transaction and future contacts that may be necessary to establish, in order to ensure the best customer service.
The Customer guarantees that the personal data provided is true and accurate, and undertakes to notify any changes thereto. Any losses or damages caused to the online store or third parties resulting from incorrect, inaccurate or incomplete information on the registration forms will be the sole responsibility of the Customer.
The services provided by ANTARTE will always comply with the provisions of the Personal Data Protection Law – Law no. 67/98, of 26 October, therefore the personal data provided by Customers are collected by ANTARTE for the exclusive purpose of account management of Customers, invoicing, communication with Customers, statistical analyzes and direct marketing actions, assuming a commitment to privacy and security in the processing of each Customer's personal data.
The Customer expressly authorizes ANTARTE to send information about products and services that may be of interest to them, using their personal data for direct marketing purposes. At any time, the Customer may request access, rectification and cancellation of their data, using the following contact details:
Customer services
ROCHA & RAFAEL INTERIORES S.A.
Av. Da Zona Industrial 222
4585-303 Rebordosa – Paredes – Portugal
Tel. +351 912 759 265 (call to the national mobile network)
Email: lojaonline@antarte.pt
