Antarte is distinguished as “Recommended Brand 2024”
After election as “Company of the Year” in Paredes and “Consumer's Choice”, it added another award: “Recommended Brand 2024” by Portal da Queixa.
Antarte adds yet another distinction to the two obtained at the beginning of 2024. To the election as “Company of the Year” in Paredes and “Consumer's Choice”, it adds another award: that of “Recommended Brand 2024” by Portal da Queixa.
Excellent handling of complaints that arise during a commercial relationship with customers can be a moment of reinforcing trust in the brand and building loyalty. Antarte won the award in the Furniture and Decoration sector and the award is precisely the result of the excellent work in supporting customers.
The founder and CEO of Antarte, Mário Rocha, is proud of this distinction, stressing that “it highlights the brand's long-standing commitment to proximity to customers, which is evidenced by Antarte's wide physical retail network and the continuous improvement of the service provided in store. Each complaint that arises is handled by the customer support team in real time and seen not as a cost but as an opportunity for improvement until we reach a level close to zero complaints.”